Privacy Policy
Effective Date: 28-05-2025
Manus Eius respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (the "App").
By using the App, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We may collect the following types of information when you use our App:
a) Personal Information
Name
Email address
Phone number
Address or service location
b) Usage Information
App usage data (features used, session duration, etc.)
Device information (model, operating system, unique identifiers)
Log data (IP address, access time, errors, and app performance)
c) Location Data
If you enable location services, we may collect your location to schedule and provide pressure washing services.
d) Payment Information
If payments are processed through the App, billing details may be collected through a secure third-party payment processor. We do not store credit card information.
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2. How We Use Your Information
We use the collected information to:
Provide and improve our pressure washing services
Process bookings, payments, and customer support requests
Send appointment reminders, updates, and service confirmations
Personalize your experience in the App
Ensure security, prevent fraud, and comply with legal requirements
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3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share your information with:
Service providers and contractors who help us operate the App and deliver services (e.g., payment processors, cloud hosting providers)
Legal authorities when required to comply with law or enforce our rights
Business transfers if our company merges, is acquired, or undergoes restructuring
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4. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee complete security of your data.
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5. Data Retention
We retain your information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
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6. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your data
Withdraw consent to data processing (where applicable)
To exercise these rights, please contact us at [Insert Contact Email].
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7. Children’s Privacy
Our App is not directed to children under 13 (or under 16 in some regions). We do not knowingly collect data from children. If we become aware that we have collected such data, we will delete it immediately.
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8. Third-Party Services
The App may contain links or integrations with third-party services (e.g., maps, payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new effective date. Continued use of the App after updates means you accept the revised policy.